Refund policy

You have tried the product and are still not enthusiastic about it? Too bad, but that can happen. You have 14 long days after receiving the goods to return unopened products to us and we will refund you the purchase amount, promised.

The right of withdrawal for unopened products can be claimed only 1 × per product: Products ordered twice and opened or products that have already been refunded in a previous order are excluded from the right of withdrawal. In order for us to know why you want to return the product, we would be extremely grateful if you could provide us with details. All information can be found on our hajoona sample revocation form. Please send it back to us together with the products. This way we can assign your return to your order and you will get your money back faster. Please note that the postage for the return is at your expense.